Manage Subscriptions

The Manage Subscriptions page allows administrators to view and update which users are subscribed to different types of communication in JMS.

This page is useful when you need to confirm whether a user is receiving updates, check who has opted in or out, or manage notification preferences for a specific person.

Subscription summary

At the top of the page, JMS shows a quick summary of subscription activity.

The summary cards include:

• Total Users: The total number of users listed in the subscription area
• Subscribed: The number of users currently subscribed to at least one communication type
• Opted In: The number of users who have agreed to receive communications

These cards give administrators a quick overview before looking at individual users.

Manage Subscriptions table

The main table lists users and their subscription status.

Each row shows:

• User: The name of the user
• Email: The user’s email address
• Contact Type: The type of contact, such as client, partner, or franchisee
• Status: Shows whether the user is opted in or opted out
• Actions: Provides a Manage button for updating that user’s subscriptions

This table helps administrators quickly see who is receiving communication and who is not.

Search

The search bar can be used to find a specific user faster.

You can search by:

• User name
• Email address

This is helpful when the list is long and you do not want to scroll through every user manually.

Filters

The Filters button opens a filter panel on the side of the screen.

The filter panel helps narrow the list by:

• Status: Filter users by subscription status
• Subscription: Filter users by a specific subscription type
• Contact Type: Filter by client, partner, franchisee, or another contact group

Filters make it easier to focus on the exact group of users you need to review.

Managing a user’s subscriptions

Click Manage next to a user to open their subscription settings.

The subscription panel shows the user’s available communication options, such as:

• Newsletter
• Product Updates
• Marketing
• System Alerts
• SMS

Each option has a toggle switch.

When the toggle is on, the user is subscribed to that communication type.
When the toggle is off, the user is not subscribed to that communication type.

After making changes, click Save Changes to update the user’s preferences.

Pagination

At the bottom of the page, pagination controls allow you to move between pages of users.

You can use:

• Start to go to the first page
• Page numbers to move between pages
• Next to move forward
• End to go to the last page

This keeps the page easier to use when there are many users in the system.

Summary

Use the Manage Subscriptions page to:

• View subscription totals
• Search for users
• Filter users by status, subscription, or contact type
• Check whether users are opted in or opted out
• Manage communication preferences for each user
• Save updated subscription settings

This page helps administrators keep communication preferences accurate and organised.